學(xué)校里學(xué)到的知識真的能夠幫助我們在職場中打出一片良好光景嗎?其實很多軟實力比我們在學(xué)校中學(xué)到的理論更加重要。其中,溝通技巧、情感社交、時間管理、領(lǐng)導(dǎo)才能、人脈拓展等5種能力是成功路上的必備技能!
Communication
溝通
You may have the greatest ideas in the company, but no one will know that if you can’t communicate them.
你或許有公司里最了不起的想法,但如果你不不能很好地把自己的想法表達(dá)出來,別人怎會知道?
It’s important to be clear and professional in your communications, whether that’s over email, in meetings, or one-on-one. Observe colleagues and superiors whom you admire to see if you can learn and adopt their most effective communications techniques. Take care in composing emails to your boss, colleagues and clients; don’t get lazy simply because of the communications medium.
不論是電子郵件往來、現(xiàn)場會議,還是一對一交流,簡潔且專業(yè)的溝通都至關(guān)重要。可以觀察你敬佩的同事和上級,看看能否學(xué)習(xí)和采用他們最有效的溝通技巧。在給上司、同事和客戶寫電子郵件時要多花些心思;不要因為溝通媒介的不同而心生懶惰。
"The ability to effectively communicate really is the bedrock to developing critical relationships within the organization itself and sets the tone for development and movement," says Michael Steinerd, director of recruiting for Indeed.
專門負(fù)責(zé)招聘事務(wù)的邁克爾-斯特因奈德說:“有效溝通的能力是在機(jī)構(gòu)內(nèi)部培養(yǎng)關(guān)鍵關(guān)系的基礎(chǔ),能奠定個人發(fā)展、進(jìn)步的基調(diào)。”
To be an effective communicator, it’s just as important to listen and ask questions as it is to put forth your own ideas. Listening carefully to your audience will help you determine whether your ideas are being understood, and gauge how well your goals jibe with the interests of the people you’re addressing.
要成為高效的溝通者,最重要的是在表達(dá)自己觀點的時候?qū)W會傾聽和提出問題。仔細(xì)傾聽聽眾的反應(yīng)可以幫助你確定他們是否理解了你的想法,同時還可以估量你的目標(biāo)是否與聽眾的興趣相一致。
Prepare in advance, and practice what you’re going to say. "When you get on the phone with a client, when you go into an internal meeting, when you are talking to your boss in a performance review, preparation is really key to getting your point across," says Peggy Klaus, an executive coach and author of The Hard Truth About Soft Skills. You want to develop "the ability to speak with both warmth and strength, using both parts of your personality to be dynamic and impactful.
"提前進(jìn)行準(zhǔn)備,不斷練習(xí)要講的內(nèi)容。高管教練、《軟技能,硬道理》(The Hard Truth About Soft Skills)一書的作者佩吉-克勞斯說:“在與客戶電話溝通的時候,參加內(nèi)部會議的時候,或者在績效評估時與上司交流的時候,提前準(zhǔn)備是清楚表達(dá)自己觀點的關(guān)鍵。”你要培養(yǎng)自己“在說話的時候充滿熱情與力量,利用自己個性中的這兩個方面,讓自己的話鏗鏘有力,觸動人心。”
Don’t shy away from difficult conversations: They’re an important part of effective communication and are better tackled directly rather than avoided.
不要被高難度的談話嚇倒:它們是高效溝通的重要部分,最好直接予以解決,而不是敬而遠(yuǎn)之。